Privacy Policy
Effective Date: 08 December 2024
At Mindful Sketch Pro, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Singapore’s Personal Data Protection Act (PDPA). By using our website (mindfulsketchpro.com) and services, you agree to the terms of this policy.
1. Contact Information
Mindful Sketch Pro
120 Lower Delta Rd, Singapore 169208
📧 Email: [email protected]
📞 Phone: +65 6534 0118
2. Information We Collect
2.1 Personal Data
We may collect the following types of personal information when you interact with us:
- Contact Information: Name, email address, phone number, and mailing address (e.g., for registrations or inquiries).
- Payment Information: Data required to process payments, such as credit card details or billing information.
- Preferences: Information about your interests, workshop preferences, and feedback.
2.2 Non-Personal Data
Automatically collected information when you visit our website, such as:
- IP address, browser type, and access times.
- Device details, operating system, and referring websites.
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather analytics. Cookies help us:
- Save your preferences for future visits.
- Analyze website traffic to optimize performance.
- Provide personalized recommendations and targeted promotions.
You can manage or disable cookies through your browser settings.
3. How We Use Your Data
We use your personal data for the following purposes:
- To process registrations, bookings, and payments.
- To communicate updates, promotions, and workshop information.
- To improve website functionality and user experience.
- To analyze trends and tailor our services to customer needs.
- To comply with legal obligations and address disputes.
4. Sharing of Information
We respect your privacy and do not sell your personal data. However, we may share your data with:
- Service Providers: Third-party vendors assisting with payment processing, marketing, or IT support.
- Legal Authorities: When required to comply with legal obligations or protect our rights.
All third parties are contractually obligated to use your data only for specified purposes and safeguard it appropriately.
5. Your Rights
Under Singapore’s PDPA, you have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal data.
- Withdrawal of Consent: Withdraw your consent for us to use your data at any time.
- Opt-Out of Marketing Communications: Unsubscribe from newsletters or promotional emails by clicking the "unsubscribe" link or contacting us directly.
To exercise these rights, contact us at [email protected].
6. Cookies Management
You can manage cookies through your browser settings to:
- Block or delete cookies.
- Receive notifications before cookies are stored.
Please note that disabling cookies may limit certain features of our website.
7. Data Security
We implement strict security measures to protect your personal data from unauthorized access, misuse, or loss. These measures include:
- Encrypted payment processing.
- Secure servers to store your information.
- Regular audits and monitoring to identify and resolve vulnerabilities.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the effective date will be revised accordingly.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us:
📧 Email: [email protected]
📞 Phone: +65 6534 0118
📍 Address: 120 Lower Delta Rd, Singapore 169208